Caretaker/Facilities Coordinator
£24,600 plus bonus
Stoke on Trent
Excellent Permanent Opportunity
Plus benefits, Bonus twice yearly, Uniform provided, Clothing Allowance, Health Care Package, Pension, Free Parking, corporate discounted associated benefits
The Role:
To join an Award Winning team who strive to provide the very best in customer service within a serviced office business
Due to expansion to this newly created team, we are looking for a hard working individual, who takes pride in their work and support to customers
Working in a business centre you will have responsibility for providing a consistently high standard of customer care to the internal and external clients, being an ambassador of the business
Providing full range of maintenance and caretaker services in a busy business centre environment
With focus on the company's key objectives of providing high quality client service
Working with the centre team to ensure that the building is maintained to standards
Offices are appropriately furnished
Building security is maintained
Client requests are completed in a timely fashion
The Facilities Coordinator role is pivotal to the success of the business
Completing day to day maintenance and repair tasks
To include, carpentry work, electrical; plumbing; painting; heating and air conditioning; flooring, outdoor landscaping, gritting and snow removal; general facility repairs
To provide efficient and effective caretaking support to the Business Centre including ensuring the security and general appearance of the buildings and surrounding areas are maintained in accordance with the required standards
Responsible for ensuring the operation runs smoothly and efficiently through involvement in: services, standards, facilities, security, health & safety, housekeeping, meeting and conference rooms set up, and general client support
The close working relationship with the Centre Manager and the team will be the key to the success of this role and the centre
The Facilities Coordinator is responsible for opening up the site on a daily basis
Checking for overnight probiems, issues
Reacting to emergency situations during the day
Working with deadlines to ensure client needs are met
Working as part of a small team
Skills and Attributes required:
A skilled all round individual
Practical, hands on, demonstrates the ability to utilise a multitude of hand tools
A high standard of personal presentation and effective, articulate communication is essential
Responsible for providing first-line customer care on a dally basis
The ability to develop and maintain relationships with clients and suppliers
Able to troubleshoot, plan and organise
A very busy role and varied, a flexible approach and willingness to be proactive and involved
Able to work well under pressure
A team player who takes pride in their work and customer service support
Excellent customer service skills
Able to problem solve and deal with people at all levels
The Hours:
Flexibility required to support business needs
37.5 Hours per week
Monday to Friday
Between the hours of 8am and 5.30pm