Customer Sales Support - Automotive Industry
Fulltime/Permanent
Up to £26k – Dependant on Experience
Stoke on Trent
Our client a world leader in the design, development and manufacture of electronics for OEM, Motorsport, Aviation are currently seeking customer sales driven individual to join their team
This exciting and interesting opportunity has become available to work with a forward thinking company to offer an excellent customer service sales process to new and existing customers
The Role
Answering the telephone
Processing all telephone and online orders
Understanding of stock and products
Picking and packing of orders
Management of eBay
Monitoring and dealing with abandoned check outs
Speak to customers and upsell relevant products
Invoicing and shipping labels
Processing of e-commerce orders
Interacting with the internal intranet
Social interaction and marketing
Continued product knowledge and practical development
Skills & Attributes Required:
The role will require Customer Service experience, particularly over the phone and online
An understanding of motor electronics or interest in much needed
The ability to sell, upsell and track and trace abandoned orders on the website
An understanding of how to use the inhouse systems
We are looking for an individual who is looking for a career
Passionate about providing excellent customer service
Requires reliability, responsibility, dependability, and the fulfilment of obligations
Required honesty and an ethical nature
Attention to detail
Team player
Experience of Sales and Motorsport
The Hours:
Monday to Friday
08:00 – 17:00