Operations Assistant
Widnes
Temporary Immediate Opportunity
£12.50 per hour
Full Time Hours
The Role:
A fantastic opportunity
To join an Award Winning team who strive to provide the very best in customer service
Working in a business centre you will have responsibility for providing a consistently high standard of customer care to the internal and external clients
This is a varied role, working as part of a small team provide the full range of operational and customer services on a day to day basis
The Operations Assistant will support the Centre Manager and will deal with complex client issues, moving clients in and out of their office space
Responsible for ensuring the operation runs smoothly and efficiently
This role has a strong focus on the accounts functions within the business – including cash handling, receipting, banking, invoicing, debt collection
Involvement in: services, standards, facilities, security, health & safety, IT & telecommunications, house keeping, meeting and conference rooms set up
General client support, post, faxes, telephone answering, meeting and greeting visitors
Responsible for ensuring a high standard of service delivery is provided in all of these areas to maximise revenue generation.
Maintain records and support in the preparation of reports and audits
Operate and provide IT and Telecommunications solutions to clients
Setting up telephone and internet connections, troubleshooting problems
Manage daily bookings to ensure catering and other requirements are met and delivered on time
Servicing the rooms by ensuring that set up is correct and maintained throughout the client stay
Food and beverage handling, preparation and clearing for client meetings and events
Skills and Attributes required:
A high standard of personal presentation
Effective, articulate communication, providing first-line customer care on a daily basis, representing all of the clients that use the centre
A team player who takes pride in their work and customer service support
Excellent customer service skills
Able to problem solve and deal with people at all levels
Accurate, attention to detail, numeric
Excellent IT skills
The Hours:
Monday to Friday
7.5 hours per day,
Between 8.30am – 5.30pm
37.5 Hours per week
Benefits:
A great place to work
Free parking