Call Centre Agent
Up to £25k
OTE £37,596 with commission
Fantastic Permanent Opportunity
Hanley Town Centre
Due to expansion, our client an ever-growing collectable coin provider and retailer of fine collectables is looking to recruit elite individuals to become part of their success
Offering an excellent induction of 4 weeks to train on: systems, product knowledge and sales
Offering an investment in a winning team to empower your future sales success
Skills and Attributes required:
Are you looking for a career in a rewarding environment, where you will be developed to the best of your potential?
Are you a motivated individual, who enjoys working towards targets?
Do you have experience of working in a fast paced customer service environment?
Possessing some sales and customer service or call centre experience
You may be in a sales role and not reaching your earning potential and earnings are your motivator?
Do you have a proactive and passionate approach?
A great communicator and people person
Then we would love to hear from you!!
The Role:
Working in an exciting and fast-paced office environment
You will become one of our key team members in the development of our increasing customer profile
Dealing with customers over the telephone, offering products within their area of interest
Key to your position will be developing relationships to current and established client base
Offering exclusive cross sale products in alignment with their recent purchases, increasing both their coin and fine collectable collections
Responsible to sell a broad range of products, mirroring customers’ needs and wants
Providing excellent levels of customer service and customer rapport
Working to targets and expectations
What more can we offer:
An excellent opportunity to develop in sales
A great place to work
A fantastic induction, training program to support your knowledge and growth
Ongoing guidance and support to reach your full potential
Fantastic earning potential
Opportunities to work in the coins team with much bigger earnings
Quarterly £100 Attendance Bonus
Health care plan
Free Parking
Monthly incentives
A future career path to Management opportunities available
The Hours:
Training Hours:
Monday to Friday 9am – 5pm
Once Trained:
Monday to Thursday rotating, 10am – 6pm, 11am- 7pm, Friday 9am – 5pm
Every other Saturday 9am – 4pm with half a day in lieu
Contractual Hours 8am – 8pm